venerdì 26 marzo 2010

This project Really Needs a Status Page



I hope this message is read by someone at Mozilla Labs.



The persona project is a really good idea, but the communication

between mozilla labs and the users is atrocious.



The vast majority of the messages on this group are based around

things like why can't I upload, how big is the persona cue etc. etc.

all things that could be covered on a Status page.



When anything goes wrong with this project such as lack of server

space that happened at the beginning of the month the process provides

no explanation.



Obviously it would be a sizeable job to provide every user with an

update on when their submission will be approved but surely a single

page that was updated daily stating estimated approval times and

alerting of any outages is not too big a deal.



this is the first time I have ever tried to join in with a test

project and I'm not sure I will ever bother again and not because of

the problems but because of the lack of any communication between us

and mozilla labs.



Please add a STATUS page.



To other users, if you agree that this is needed please just reply to

this post saying you agree hopefully if this message gets enough

replies someone at mozilla labs might notice it and do something about

it.

--~--~---------~--~----~------------~-------~--~----~

You received this message because you are subscribed to the Google Groups "mozilla-labs-personas" group.

To post to this group, send email to mozilla-labs-personas@googlegroups.com

To unsubscribe from this group, send email to mozilla-labs-personas+unsubscribe@googlegroups.com

For more options, visit this group at http://groups.google.com/group/mozilla-labs-personas?hl=en

-~----------~----~----~----~------~----~------~--~---




I agree.

Nessun commento:

Posta un commento